Firstnet Allotment and Payroll Deduction Consumers

Welcome to First Citizens Bank's Bill Payment Service. Thank you for choosing us to be your payment processing specialists! Our bill payment services division, Firstnet, is located in Radcliff, Kentucky and provides payment processing services for various companies all around the world.

First Citizens Bank acts as a bill payment service for the company in which you are making bi-weekly or monthly payments. All payments are forwarded to the respective companies that actually retain the title, mortgage, consolidation loan, insurance policy, investment or loan for merchandise that you have obtained. Any questions regarding policies, investment balances, contract amounts, payoffs or loan purchases should be made to those companies.

If you have any questions regarding your account please enroll online at or you may always contact us at 800-351-1911 and one of our Allotment Specialists will be happy to assist you.

Effective January 1st, 2015 DOD policy prohibits active duty service members from using new allotments to purchase, lease or rent personal property.

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