Security Center

First Citizens Bank is committed to ensuring the security of your personal and financial information. One of the most important and effective ways we can meet this commitment is to educate you about a variety of ways you can fall victim and different steps you can take to help protect yourself.


Regulation E

Regulation E carries out the purposes of the Electronic Funds Transfer Act. In particular, it helps protect consumers from certain erroneous or fraudulent electronic transfers made from their account. Regulation E applies to consumer accounts only, including consumer checking and savings accounts. Regulation E does not apply to transactions on business accounts, including transactions made with Online Banking for Business.


REMEMBER: First Citizens Bank will never ask you to send personal or financial information by email or through a link in an email, phone call or text message.